Helpdesk and Trouble Ticket Integration With Nagios


Nagios provides integration with helpdesk and trouble ticket systems – including the ability for Nagios to monitor new and open tickets and automatically open a trouble ticket in when Nagios detects a failure or outage.


Implementing effective Nagios integration with helpdesk and trouble ticket systems offers the following benefits:

  • Immediate notification of outages to IT helpdesk staff
  • Increased collaboration and knowledge-sharing between IT staff and end-users
  • Faster handling of network, server, application, and service outages



These Nagios solutions provide helpdesk and trouble ticket integration capabilities and benefits:


See Also

Recommended Software: Nagios XI


Nagios XI is the most powerful and trusted infrastructure monitoring tool on the market. Millions of users and thousands of companies - ranging from Fortune 500s to small business owners - trust Nagios XI to get the job done.