Maintenance & Support Plans

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Each purchase of a Nagios XI license provides you with access to the Nagios Answer Hub and up to ten Support Cases per year, which carry a one-business-day response time guarantee. * Support plans require an active license to use and expire one year after they are purchased.

If your organization exceeds the number of Support Cases included in the XI pricing, you may purchase additional Support Case plans. Optional Phone Support plans are also available to ensure you and your team have priority access to assistance when you need it most.

Support prices are as of January 1, 2024, and are subject to change at any time.

Phone Support Plans

Price

5-Call Plan

$1,995

10-Call Plan

$2,995

Additional Case Support

Price

5-Case Plan

$995

10-Case Plan

$1,495

Each purchase of a Nagios Log Server license provides you with access to the Nagios Answer Hub and up to ten Support Cases per year, which carry a one-business-day response time guarantee. * Support plans require an active license to use and expire one year after they are purchased.

If your organization exceeds the number of Support Cases included in the Log Server pricing, you may purchase additional Support Case plans. Optional Phone Support plans are also available to ensure you and your team have priority access to assistance when you need it most.

Support prices are as of January 1, 2024, and are subject to change at any time.

Phone Support Plans

Price

5-Call Plan

$1,995

10-Call Plan

$2,995

Additional Case Support

Price

5-Case Plan

$995

10-Case Plan

$1,495

Each purchase of a Nagios Network Analyzer license provides you with access to the Nagios Answer Hub and up to ten Support Cases per year, which carry a one-business-day response time guarantee. * Support plans require an active license to use and expire one year after they are purchased.

If your organization exceeds the number of Support Cases included in the Network Analyzer pricing, you may purchase additional Support Case plans. Optional Phone Support plans are also available to ensure you and your team have priority access to assistance when you need it most.

Support prices are as of January 1, 2024, and are subject to change at any time.

Phone Support Plans

Price

5-Call Plan

$1,995

10-Call Plan

$2,995

Additional Case Support

Price

5-Case Plan

$995

10-Case Plan

$1,495

Each purchase of a Nagios Fusion license provides you with access to the Nagios Answer Hub and up to ten Support Cases per year, which carry a one-business-day response time guarantee. * Support plans require an active license to use and expire one year after they are purchased.

If your organization exceeds the number of Support Cases included in the Fusion pricing, you may purchase additional Support Case plans. Optional Phone Support plans are also available to ensure you and your team have priority access to assistance when you need it most.

Support prices are as of January 1, 2024, and are subject to change at any time.

Phone Support Plans

Price

5-Call Plan

$1,995

10-Call Plan

$2,995

Additional Case Support

Price

5-Case Plan

$995

10-Case Plan

$1,495

Contact sales@nagios.com or call 1-888-NAGIOS-1 to purchase your Maintenance & Support today.