Nagios Maintenance & Support Plans

Renew your Nagios license to unlock the latest releases, dedicated expert support with one-business-day response, and a Customer Success Manager who knows your environment.

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1-Business-Day Response

Guaranteed SLA on every support case you open.

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Dedicated Success Manager

A single point of contact who knows your stack.

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Product Updates

Latest releases, security patches, and features.

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Premium Features (XI)

SSO via Azure AD, Mod-Gearman UI, premium wizards.

Renewal Pricing

Choose The Plan For Your Product

Every Maintenance & Support plan includes one year of product updates, case support (up to 10 cases), access to the Nagios Customer Support Portal, and product influence. 

Nagios XI

Renew to keep your enterprise monitoring platform current, with a dedicated Customer Success Manager and ongoing access to Premium Features.

Includes Premium Features (first year)
What's Included
  • One year of maintenance & version upgrades
  • Dedicated Customer Success Manager
  • Up to 10 support cases with 1-business-day response
  • Full access to the Nagios Customer Support Portal
  • SSO via MS Azure AD, Mod-Gearman UI & premium wizards
  • Direct product influence & roadmap input
License LevelAnnual Renewal
100-Node$2,104
200-Node$3,466
300-Node$4,955
400-Node$5,947
500-Node$6,939
750-Node$9,196
1000-Node$11,898
2000-Node+Contact Sales →

Enterprise Renewal is an additional $1,066. Prices effective Jan 1, 2026 and subject to change.

Note that Maintenance & Support plans require an active license and expire one year after purchase.

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Need More Cases Or Priority Phone Access?

If you exceed your included Support Cases, additional case plans and optional Phone Support plans are available for priority access when you need it most.

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Phone Support Plans

Priority phone support access to our Nagios support team.

5-Call Plan

$1,995

10-Call Plan

$2,995

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Additional Case Support

Exceed your 10 included cases? Add more without touching your license tier.

5-Case-Plan

$995

10-Case-Plan

$1,495

Global Partner Network

24/7 Monitoring Support, Worldwide.

Our network of Nagios-authorized partners delivers round-the-clock coverage, on-site deployment, and region-specific expertise across every continent.

Find a Partner

Frequently Asked

Common Questions About Renewals

Support Resources

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Support Home

Your starting point for tickets, resources, and help from the Nagios team.

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Nagios Documentation Hub

Official guides, reference docs, and configuration help for all Nagios products.

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Community Forum

Questions, tips, and troubleshooting from the Nagios community.

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Nagios Exchange

Community-built plugins, addons, and extensions for extending Nagios.

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Nagios Library

How-to articles and resources for getting the most out of Nagios.

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Changelog

Release notes and updates across Nagios products.

one-on-one expert support

Need Additional Technical Assistance? Try Nagios Scheduled Remote Sessions.