For help from the Nagios community check out the Support Forums
Maintenance & Support renewal enables customers to receive access to version upgrades of Nagios XI for one year. Plus, one-on-one tickets with direct email support*, access to customer support forums, self-paced training and customer-only downloads on the Nagios Library.
*Note: Up to ten support ticket incidents per year depending on license level purchased.
Renewal Type
100 – Node
200 – Node
300 – Node
400 – Node
500 – Node
1000 – Node
Unlimited Node
Maintenance & Support
$1,869.00 USD
$3,081.00 USD
$4,404.75 USD
$5,286.75 USD
$6,168.75 USD
$10,578.75 USD
$17,634.75 USD
If using Enterprise Edition, add $834.75 USD
Add a phone support package to your Maintenance & Support contract to ensure your team has access to priority support services when you need them most. Phone support packages expire at time of license expiration.
Phone Support
Price
10 Call Pack
$2,995 USD
5 Call Pack
$1,995 USD
Maintenance & Support renewal enables customers to receive access to version upgrades of Nagios Log Server for one year. Plus, direct email support*, access to customer support forums, self-paced training and customer-only downloads on the Nagios Library.
*Note: Up to ten email support incidents per year depending on license level purchased.
Plan/Feature
Standard
Plan Type
Annual
Email Support
Yes
Forum Support
Yes
Library Access
Yes
Response Time
Next Business Day
Annual Price
Starting at $3,522.75 USD
Our standard Nagios Log Server support plans offer the following features:
Our standard support plans cover standard Nagios Log Server installations on RHEL and CentOS Linux distributions on both physical servers and VMware virtual machines. Support for other operating systems and advanced Nagios setups (distributed, redundant, and failover) are not covered by our standard plan.
Plan/Feature
Standard
Plan Type
Annual
Upgrades
Yes
Email Support
Yes
Forum Support
Yes
Library Access
Yes
Response Time
Next Business Day
Max Contacts (Nagios Admins)
2
Tickets Included
10
Annual Price
$1,758.75 USD
Our standard Nagios Network Analyzer support plans offer the following features:
Nagios Network Analyzer is distributed as a source installer for installation to virtual or physical Linux servers running RHEL and CentOS 5 or 6.
Need assistance with deploying Network Analyzer? We can help. contact us for more information.
Plan/Feature
Standard
Plan Type
Annual
Upgrades
Yes
Email Support
Yes
Forum Support
Yes
Library Access
Yes
Response Time
Next Business Day
Max Contacts (Nagios Admins)
2
Tickets Included
5
Max Nagios Core Servers
1*
Supported Installations
Standalone
Annual Price
$2,199.75 USD
A licensed copy of Nagios Fusion provides customers with a number of benefits, including:
Nagios Enterprises offers technical support for Nagios Fusion via a special customer-only section of our support forum and a customer-only email support service with up to five (5) support incidents each year.
We listen to all Nagios users when determining our product roadmaps, but your feature requests will get bumped up to the front of the line. Tell us what you’d like to see and we’ll build our future products to include the newest features you’re looking for.
Build extensions for Nagios Fusion using our APIs and you choose the license for your dashlet or component: Open Source, proprietary, or public domain – the choice is yours.
Nagios Fusion is distributed in the following format:
Need assistance with deploying Nagios Fusion? We can help Contact us for more information.
Looking for some guidance? Forum and email support is included in the licensing and maintenance pricing of all Nagios solutions for the first year. After that, an active support and maintenance plan is necessary for continued support.
Annual pricing for Nagios IT Management solutions with support starts at just $995 USD.
Add a phone support package to your Maintenance & Support contract to ensure your team has access to priority support services when you need them most. Phone support packages expire at time of license expiration.
10 Call Pack | $2,995 USD
5 Call Pack | $1,995 USD
Need help? Check out our Support Forums.
We offer free pre-sales support on the forums. Become a customer and gain access to the customer-only forum and a 1-business day guaranteed response time.
If you have purchased a Nagios solution and do not yet have access to the customer-only forum or email support services, submit a support access form.
Nagios, the Nagios logo, and Nagios graphics are the servicemarks, trademarks, or registered trademarks owned by Nagios Enterprises. All other servicemarks and trademarks are the property of their respective owner. Website Copyright © 2009-2023 Nagios Enterprises, LLC. All rights reserved.
We use Cookies to enhance your experience. They allow us to analyze user behavior in order to improve our website.
Our site uses Cookies to improve your experience. By using it, you agree to Cookie usage.
