OTRS Integration With Nagios


Nagios provides integration with OTRS – an Open Source trouble ticket and request handling system. Integration capabilities include the ability for Nagios to monitor open tickets in OTRS and automatically open a ticket in OTRS when Nagios detects a failure or outage.


Implementing effective Nagios integration with OTRS offers the following benefits:

  • Immediate notification of outages to IT helpdesk staff
  • Increased collaboration and knowledge-sharing between IT staff and end-users
  • Faster handling of network, server, application, and service outages



These Nagios solutions provide OTRS integration capabilities and benefits:


See Also

Recommended Software: Nagios XI


Nagios XI is the most powerful and trusted infrastructure monitoring tool on the market. Millions of users and thousands of companies - ranging from Fortune 500s to small business owners - trust Nagios XI to get the job done.