Solutions

RT (Request Tracker) Integration

Capabilities

Nagios provides integration with RT, an open-source trouble ticket and request handling system. Integration capabilities include the ability for Nagios to monitor open tickets in RT and automatically open a ticket in RT when Nagios detects a failure or outage.

Benefits

Implementing effective Nagios integration with RT offers the following benefits:

  • Near-immediate notification of outages to IT helpdesk staff
  • Increased collaboration and knowledge-sharing between IT staff and end-users
  • Faster handling of network, server, application, and service outages

Solutions

These Nagios solutions provide RT integration capabilities and benefits:

Resources

Recommended Software: Nagios XI

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