Solutions

Helpdesk and Trouble Ticket Integration

Capabilities

Nagios provides integration with helpdesk and trouble ticket systems, including the ability for Nagios to monitor new and open tickets and automatically open a trouble ticket when Nagios detects a failure or outage.

Benefits

Implementing effective Nagios integration with helpdesk and trouble ticket systems offers the following benefits:

  • Immediate notification of outages to IT helpdesk staff
  • Increased collaboration and knowledge-sharing between IT staff and end users
  • Faster handling of network, server, application, and service outages

Solutions

These Nagios solutions provide helpdesk and trouble ticket integration capabilities and benefits:

Resources

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Nagios XI is the most powerful and trusted infrastructure monitoring tool on the market. Millions of users and thousands of companies, ranging from Fortune 500s to small business owners, trust Nagios XI to get the job done.