Blair Fogeltanz

Blair Fogeltanz

ITSM Integration Engineer

University of Wisconsin – Madison

About The Speaker

I got into Nagios back in 2006 when I was working as a Desktop Support Expert for the University of Missouri Library System. We were managing about 200 public workstations, and our monitoring solution at the time was… well, walking around and checking them manually—pure sneakernet. That got old fast, so I started searching for a better way, stumbled onto Nagios, and I’ve been using it ever since.

Bringing Nagios into ITSM: Real‑World Integration with Ivanti Neurons

This session shows how to integrate Nagios XI with Ivanti Neurons to convert monitoring alerts into ITSM-driven workflows. Begin with the problems that spurred this integration: surfacing problems to SNCC (system & network control center), management of service stakeholders, and noisy alerts during maintenance. Then we’ll walk through the integration architecture, notification command patterns, and the rules that map Nagios states to ITSM events.

 

A live demonstration will create an alert in Nagios, show automated alert creation and assignment in Ivanti, and illustrate how maintenance windows are synchronized to prevent alert storms. Attendees will leave with concrete configuration examples (Nagios notification commands and Ivanti workflows). This session is aimed at Nagios administrators and ITSM engineers who want to extend Nagios beyond monitoring into operational workflows. Expect practical code snippets, configuration excerpts, and a short Q&A.

Behind the Session Title

I’ve done a ton of development with Nagios and Nagios XI—NRDP, plugins, notification handlers, Mod-Gearman—you name it. One thing I’ve always wanted to do was containerize Nagios in a clean, repeatable way. During the pandemic, I dove deep into LXD, and the result was running a high-availability Nagios XI setup inside LXD system containers on Ubuntu. 

Now that CentOS is basically gone, Ubuntu is becoming the go-to platform for Nagios XI deployments. I think LXD adds even more value to that, especially for developers and testers. So in my talk, I’ll walk through how to build a containerized Nagios XI development environment using Ubuntu. 

What I Hope You Learn

Guests will learn how to:
  • Use the LXD hypervisor on an Ubuntu based server.
  • Create a Lan Network integration to pull a local ip with container.
  • Create a new system container running Ubuntu.
  • Install and run NagiosXI on the container.

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