Mostafa Gouda

CHG Cybersecurity

Healthcare organizations operate under extreme pressure: always-on clinical systems, sensitive patient data, strict compliance requirements, and highly distributed infrastructures. In this session, I will share my hands-on experience leading the design, implementation, and operationalization of a multi-site Security Operations Center (SOC) for Cleopatra Hospitals Group (CHG), one of the largest healthcare groups in Egypt. The presentation will walk through how we moved from fragmented security controls to a structured, measurable, and auditable SOC operating model. I will highlight how we defined a clear “Definition of Done” for the SOC program—covering technology readiness, data quality, integrations, operational KPIs, and governance—ensuring the SOC was not only deployed but truly operational and sustainable.