Nagios Enterprises is looking for a channel and inside sales engineer who thrives when working in conjunction with the sales and channel team as a key technical advisor and product advocate. The Technical Sales Engineer must be able to seamlessly articulate technology and product positioning during the pre-sales process. You will be an integral part of the Nagios Team where you will provide subject matter expertise and support to customers, partners, and internal team members. You will use your technical knowledge to assist a wide range of customers with very diverse needs as well as working to enable Nagios partners to sell and build on Nagios Enterprise Solutions.
Your duties will include:
- Provide and explain technical concepts to the Nagios Sales Team, potential customers, and Nagios Partners
- Coordinate heavily with the Support Tech team, Product Team, Partner Team and the Sales Team to drive sales and meet goals
- Create and deliver energetic and in-depth solution presentations and demonstrations for the Nagios Sales Team, potential customers, and Nagios Partners
- Produce and continually maintain technical documentation for Nagios Partners in conjunction with the Nagios Product Team
- Work directly with Nagios Partners to support their technical needs; POCs, implementation, requirements, etc.
- Document and share feedback (product issues, feature requests, technical requirements, etc.) with Nagios Product, Support and Channel Teams
- Adeptly communicate technical concepts to all user experience levels with native and non-native English speakers alike
- Ongoing, proactive learning, including incorporating and sharing new knowledge and skills into your regular on the job activities
- Respond to incoming technical inquires from customers and partners to educate and influence their buying decisions
- Operate with transparency, integrity and respect that reflects a positive attitude
Requirements:
- 3-5 years of experience in a technical sales role or customer facing technical position
- Experience and familiarity with modern infrastructures such as SaaS, cloud, containers, etc.
- Experience deploying/supporting IT infrastructure (servers, software, networks, etc.)
- Exceptional verbal and written communication skills
- General knowledge of, or willingness to learn, about Nagios products
- Proactive, self-motivated self-starter
- Problem solver
- Local to the Minneapolis/St. Paul area
Bonus Skills:
- Previous Nagios experience
- Experience with performance and monitoring tools
- Multi-lingual
- Knowledge of programming and scripting languages
- Proficiency with LAMP stack
- Knowledge of network architecture
- Understanding of common ports and protocols