Technical Sales Engineer

Join the Nagios Team!

Open source movement. Dot com boom. Internet of Things. We’ve thrived through every iteration of the 21st century Digital Age because we monitor the world’s IT infrastructure like no one else: nearly any device, anytime, anywhere, with one dashboard of results that give you certainty about your IT network and everything that’s on it. From small nonprofits to the most complex corporations and governments, we gather, deliver and analyze critical network data that supports your vision, mission and ambition. Nagios is used by millions of users worldwide because we’ve seen it all, we can monitor almost anything imaginable, and we’re built to anticipate what comes next.

Nagios Enterprises is looking for a Technical Sales Engineer who thrives when working in conjunction with the sales and channel team as a key technical advisor and product advocate.  This role must be able to seamlessly articulate technology and product positioning during the pre-sales process. You will be an integral part of the Nagios Team where you will provide subject matter expertise and support to customers, partners, and internal team members.  You will use your technical knowledge to assist a wide range of customers with very diverse needs as well as working to enable Nagios partners to sell and build on Nagios Enterprise Solutions.

Job Duties:

  • Provide and explain technical concepts to the Nagios Sales Team, potential customers, and Nagios Partners
  • Coordinate heavily with the Support Tech team, Product Team, Partner Team and the Sales Team to drive sales and meet goals
  • Create and deliver energetic and in-depth solution presentations and demonstrations for the Nagios Sales Team, potential customers, and Nagios Partners
  • Produce and continually maintain technical documentation for Nagios Partners in conjunction with the Nagios Product Team
  • Work directly with Nagios Partners to support their technical needs; POCs, implementation, requirements, etc.
  • Document and share feedback (product issues, feature requests, technical requirements, etc.) with Nagios Product, Support and Channel Teams
  • Adeptly communicate technical concepts to all user experience levels with native and non-native English speakers alike
  • Ongoing, proactive learning, including incorporating and sharing new knowledge and skills into your regular on the job activities
  • Respond to incoming technical inquires from customers and partners to educate and influence their buying decisions
  • Operate with transparency, integrity and respect that reflects a positive attitude

Required Qualifications:

  • 3-5 years of experience in a technical sales role or customer facing technical position
  • Experience and familiarity with modern infrastructures such as SaaS, cloud, containers, etc.
  • Experience deploying/supporting IT infrastructure (servers, software, networks, etc.)
  • General knowledge of, or willingness to learn, about Nagios products

Preferred Qualifications:

  • Previous Nagios experience
  • Experience with performance and monitoring tools
  • Multi-lingual
  • Knowledge of programming and scripting languages
  • Proficiency with LAMP stack
  • Knowledge of network architecture
  • Understanding of common ports and protocols

Required General Qualifications:

  • Local to the Minneapolis/Saint Paul metro area
  • Excellent grasp of the English language
  • Strong and professional communication skills — written, verbal and presentation
  • Strong time management and organizational skills
  • High attention to detail
  • Professional work ethic and attitude
  • Ability to work well both independently and in a team environment
  • Self-starter that demonstrates initiative
  • Ability to learn and problem-solve quickly

Physical Requirements/Working Conditions:

  • Standard office environment
  • Temporarily Remote during COVID
  • Full Time – 40 hours/week
  • Must have flexibility to work more than standard 8-hour days occasionally
  • Prolonged periods sitting at a desk and working on a computer

Compensation and Benefits:

Compensation commensurate with experience and qualifications.

Full-time employees are eligible for:

  • Medical Insurance
  • HSA option with Employer Contribution
  • Dental Insurance
  • Vision Insurance
  • Generous PTO – 15 days
  • 401K with Employer Match
  • Paid Parental Leave
  • Employer paid STD/LTD/Life Insurance/AD&D

 

Application process

Interested? Send your resume in MS Word, OpenOffice, PDF, or text format to “jobs” at nagios.com and tell us why you’d be the best fit for our company.

Nagios Enterprises is a Twin Cities-based software company that’s disrupting the IT infrastructure monitoring market. Our network monitoring products are used worldwide and have strong brand recognition that rivals other long-term industry leaders.