Nagios Core Support Plans

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Nagios Enterprises offers commercial technical support services that ensure customer satisfaction with Nagios® Core. Support services include technical assistance via email and online forum.

Support Plans

Plan / Feature		Standard
Plan Type		Annual
Email Support		Yes
Forum Support		Yes
Library Access		Yes
Response Time		Next Business Day
Max Contacts (Nagios admins)		2
Tickets Included		10
Max Nagios Core Servers		2¹
Supported Installations		Standalone
Price		$2,495 USD / year Request Quote

Notes:
¹ Upgrade packages are available for organizations that have additional Nagios Core servers.

Standard Support Plan Details

Plan Features

Our standard Nagios Core support plans offer the following features:

Access to customer-only tutorials, documentation, and content in the Nagios Library
Access to customer-only boards on our support forum for expedited assistance
Access to customer-only email support for fast, confidential assistance
Discounts of 10% on future Nagios XI and Nagios Fusion license purchases

Plan Coverage

Our standard support plans cover standard Nagios Core installations on RHEL and CentOS Linux distributions on both physical servers and VMware virtual machines. Support for other operating systems and advanced Nagios setups (distributed, redundant, and failover) are not covered by our standard plan.

Standard support plans cover the following software components:

Nagios Core (3.x)
Nagios Plugins (Official)
NRPE
NSCA
NagVis

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